(302) 304-1010
BigCentric Appliance
151 Edgemoor Rd, Wilmington DE 19809
Shop Appliances
Package Deals
Create Your Own Package
Clearance!
About Us
Questions?
Become a Member
It's fast, free, and easy. Unlock the best deals on appliance packages in the industry, instantly!
Industry-wide stock shortages will exist for many types of products due to temporary factory closures, supply chain shutdowns, and other factors related to the current COVID crisis. Please note that there may be a longer than usual led time for certain types of products: Especially refrigeration, freezers, and laundry products.

For sanitary purposes, touching appliances inside our showroom is prohibited. All persons entering our store must correctly wear an appropriate face covering per state mandate. Individuals who refuse to abide by these provisions will be ejected without exception.

At BigCentric, we are taking the current COVID-19 situation and the safety of our customers seriously. Our showroom is currently open, but for your own protection as well as that of others we strongly encourage you to shop online or call us or place your order by telephone instead. At present, deliveries will continue as normal. We will keep our customers informed if the situation changes.

For safety purposes, restrictions are in place in our store: A mandatory social distance separation of 6 feet must be observed at all times, we must limit the number of occupants in our showroom, and self-service shopping and product demonstrations including massage chairs are suspended until further notice. Again, anyone entering the store must wear a face covering per Delaware mandate. Touching appliances in our showroom store is prohibited.

Click here for information on the current COVID-19 situation from the State of Delaware web site.
Reminder: Sale prices expire at 5:00 PM EST on the listed date, 4:00 PM EST on Sundays.
Important LG Rebate Information

LG offers their own rebate programs, often in addition to and concurrently with other rebate programs such as NECO. These rebate programs can explicitly be combined with rebates from other providers, but multiple LG rebate programs cannot be combined unless specifically marked as such in the terms and conditions for the rebate program (found on the rebate form).

LG manufacturer's rebates are almost always package based, and require the purchase of 3 to 4 kitchen appliances, or 2 to 4 laundry appliances, to qualify. All purchases must be on the same invoice, made in the same transaction.

The LG manufacturer's rebate program accepts applications by postal mail, or online via the internet.

LG has recently changed their rebate web site and application process. If you have applied for an LG rebate in the past, the current procedure may be different from what you are used to.

Apply For Your LG Rebate Online: Step-by-Step

1
You will require the following to complete this rebate:
  • A copy of your sales invoice in electronic form. You may use a .pdf supplied to you by our store, use your scanner to create a digital copy, or take a picture of your paper invoice or even take a picture of your screen with your smart phone.
  • The serial numbers from each eligible appliance. For information on locating your serial numbers, click here.
  • A valid email address that you have access to and check regularly. If there is an issue with your rebate, LG may communicate with you via email. Do not use a fake address, since if there is a problem with your rebate you will not be able to resolve it with LG if you cannot receive emails they may send.
If you do not have these materials, STOP and obtain them. You will not be able to complete this rebate application without the materials above.

If you are missing your product serial numbers because your product has not yet been delivered, submit your rebate anyway. There is an option to tell the rebate processor that your products are still back ordered. In this case, you must still supply your product serial numbers after your product(s) become available. However, your initial rebate application must be made before the deadline.

This instruction set is for submitting your LG rebate application online. Recent change: Each LG rebate program has its own web address. Please use the web address located on your LG rebate form.



2
Navigate to the web address listed on your rebate form. Each LG rebate program has a unique web address (URL) in the following format:

www.lg-promos.com/####


Where the #### denotes a three or four character code that uniquely identifies your rebate. You must navigate to this URL exactly as it appears on your rebate form. An example is shown below:


If entered correctly, you will arrive at a landing page that matches your rebate form.


Note that the above are examples only. Do not attempt to use the rebate URL shown above. Use the rebate URL found on your rebate form.


3
This landing page contains information about the rebate program. To file your rebate claim, scroll down and click the button marked "claim now."




4
The following screen asks if you have recieved all of your appliances.


If you have received all of your appliances or have access to all of your product serial numbers, click "Yes, I have received all of my products," then "continue."


If you have not received all of your appliances or do not have access to your serial numbers, click "No, I am still waiting for my products to arrive." If your products are back ordered and not expected to arrive before the rebate application deadline, it is vitally important that you complete this step before said deadline to recieve an extension from the LG processor. BigCentric is not responsbile in any capacity for rebates that are not submtited by the application deadline, regardless of order completion status.


5
The next screen asks you to confirm that you have all of the materials required to submit your rebates and that you agree to the rebate processor's terms and conditions.


Check all five checkboxes and click "continue."

6
You should be presented with the below screen, which asks for purchase details incuding your date of purchase, retailer from which your purchased, and invoice number.


All of this information is located on your invoice. For help understanding your invoice, click here.



Sample invoice only. Do not attempt to use this image shown on your screen for your rebate. Use your own invoice to complete the rebate.

Click the purchase date field and a calendar will appear. Choose your purchase date on the calendar. Your purchase date is located on your invoice, in position (B) as illustrated on the sample invoice above.


Enter your invoice number in the next field. Your invoice number is located on your invoice in the upper right corner, position (A) as illustrated on the sample invoice above.


Enter your place of purchase in the next field. In this field, simply type "Big Centric." A drop down list will appear and our store should be the only option presented once you type a significant portion of the name.


7
Scroll down. The following steps will involve entering your purchased product model numbers, serial numbers, and purchase prices.


Your purchased model information is entered one model at a time. Start with the first product on your invoice. Start by typing the model number, found in position (E) on your invoice as illustrated on the sample above, or on the sticker located inside your appliance. A drop down list will appear as you type from which you can select the appropriate product. The model number must match exactly with what is shown on your invoice or appliance itself.


Next, enter your purchase price for this product. This is found in position (G) on your invoice as illustrated on the sample above. The amount you enter must match what is printed on your invoice exactly, including decimal places if present.


Next, enter the serial number for this product. The serial number is found on your appliance itself, on a sticker located inside or on the rear. For help in locating your product serial number(s), click here. The serial number you enter must match exactly with what is found on your appliance.


If you have more eligible products on your purchase, click the "add item" button to add another line to your application and continue to enter all of your product(s) model numbers, prices, and serial numbers.




Move on to the next step only after entering all eligible items from your purchase. Do not click the "continue" button until you have entered all eligible products.

8
Take a moment to double check that you have correctly typed all model numbers, serial numbers, and purchase prices.

Click "continue" only after entering all eligible products from your purchase.


9
The next step asks for a copy of your purchase invoice and explains the requirements thereof. You will have to upload a copy of your invoice. You may use either a .pdf copy of your invoice as provided by our store, or take a picture of your paper invoice with your smart phone.

You may have to scroll down to find the "choose file" button.


Click the "choose file" button.


Select the file containing either an image or picture of your invoice, or .pdf document containing your invoice provided to you by your store. LG will accept any legible picture of your invoice in a variety of common file formats; Most of our customers simply take a picture of their paper invoice with a smart phone.

After you have selected your file, it should appear in the location illustrated below. Ensure this is the case before clicking "continue."


10
The following screen is an optional survey. If you do not wish to complete the survey, simply click "skip survey." This will not affect the approval of your rebate.


11
The next screen requires you to enter your contact information.


Enter your contact information including name, address, telephone number, and email address. The address field will automatically search for your address as you type and offer to complete the entry for you. If the correct address is found, you may select it from the list rather than type all of it, if you desire.


The name, address, and phone number information must match exactly with either the billing or shipping information printed on your invoice (positions (C) or (D) as illustrated on the example invoice above). Do not use any other name or address, or any combination of different addresses, names, or telephone numbers or your rebate will be rejected without recourse.


The information you enter here must be a residental address as appears on your invoice. Do not enter a PO box address, do not enter a commercial address or business name, and do not enter any other information including email address that belongs to a business or commercial entity. Rebates are for residential customers only and commercial entities do not qualify.


Click "continue" when you are finished.


12
The last step offers a review of the information you have entered. Take the time to verify that all of the information displayed is correct, including your product models and serial numbers, contact information, address, etc.

Click "submit" when you are finished.


13
The final screen displays your claim number. Record this number and keep it in a safe place. It is required to check the status of your rebate later, and is also required if you must contact LG regarding your rebate for any reason.


Fin
Congratulations! Your rebate application is complete.

Allow up to 16 weeks for processing and payment. If there is a problem with your rebate application, the provider will contact you at the email address you provided.

Apply For Your LG Rebate By Mail: Step-by-Step

1
The LG manufacturer's rebate promotions accept applications by mail.

You will need the following materials to complete your rebate by mail:

  • Your rebate form. If you require a copy of your rebtae form, click here for information.
  • Your product serial numbers. Serial numbers are located on or inside your appliances, or on the boxes they arrived in. Click here for help finding your serial numbers.
  • A paper copy of your invoice. Do not send your original invoice; Make a copy and retain the original for your records. If you require a replacement copy of your invoice, contact the store or your salesperson.
If you do not have these materials, STOP and obtain them. You will not be able to complete this rebate application without the materials above.

2
The LG rebate form requires you to fill out your contact information, product serial numbers, and requires you to sign and date at the bottom.

For your reference, the sections of an example rebate form are illustrated below:


The annotated sections correspond to the locations on our example invoice diagram.

Your product serial numbers are required to complete the form. Do not mail the form without filling out all of your appliance's serial numbers in the spaces provided. It is normal to have some fields left over that correspond to products that you did not purchase, but ensure that every applicable product you purchased is represented on the form. Missing product serial numbers will result in rejection of your rebate.

Ensure that you have filled out all of the fields on the rebate form including your full contact information as it appears on your invoice, product serial numbers, and do not forget to sign and date at the bottom. Incomplete rebate forms will be rejected by the rebate provider.


The address you fill out must match the address printed on your invoice, either the "Bill To" (C) or "Ship To" (D) addresses. Do not use any other address. Do not use a PO box address. Mismatched, incomplete, or incorrect addresses will result in rejection or non-payment.


Fill out a copy of your actual rebate form, of the program appropriate for your purchase and product. Do not attempt to mail the example form on your screen. The example on your screen is not an exact copy of the appropriate rebate form and may represent and expired program or a different program than is appropriate for your product.

3
You will mail the following:

  • The completed rebate form. Make a copy and retain it for your records.
  • A copy of your invoice. This is required for rebate approval.
Be sure to enclose your entire invoice with your rebate form. If it is more than one page, enclose a copy of all of the pages. Do not staple any of the pages together.


The mailing address for this rebate program is located on the rebate form, in the area illustrated below:


Use the address printed on your rebate form, not the address displayed on the example on your screen. The address on the example on your screen will be different from the actual rebate mailing address. Every rebate program has its own mailing address.

Enclose all materials and do not staple any pages together. Apply the correct postage and mail to the address printed on your rebate form.

Fin
Congratulations! Your rebate application has been submitted.

Allow up to 16 weeks for processing and payment. The rebate provider will contact you by mail at the address you included on your rebate form if there is a problem with your application.



Checking The Status Of Your LG Rebate: Step-by-Step

You may check the status of your LG rebate online easily. However, if you submitted your rebate by mail you will not be able to check the status online. You can only check the status of rebates that were originally submitted online.

You will require the following to check the status of your rebate:

  • Your email address that you provided when you applied for your rebate.
  • Your rebate form containing the web address (URL) for your rebate.
1
Rebate status may be obtained online. Navigate to LG's Rebate Center web site using the web address (URL) found on your rebate form. Each LG rebate has a unique web address in the following format:

www.lg-promos.com/####


Where the #### denotes a three or four character code that uniquely identifies your rebate. You must navigate to this URL exactly as it appears on your rebate form. An example is shown below:


If entered correctly, you will arrive at a landing page that matches your rebate form.


Note that the above are examples only. Do not attempt to use the rebate URL shown above. Use the rebate URL found on your rebate form.


2
Scroll all the way to the bottom of the page. You will find an area labeled "Track My Claim."


3
Enter your claim number which you originally recieved when you applied for your rebate, as well as the email address you used to apply.


Click the button labeled "Track."

Fin
Your rebate's status will be displayed on a screen similar to below:



Note that the above is an example for illustrative purposes only. You must go to LG's rebate web site to obtain your actual rebate status.

For further information, contact the rebate provider directly. Do not contact the store. Click here for contact information.

If You Have a Problem

If you encounter technical difficulties or an error, are unable to complete your rebate application, or require assistance with a payment issue, you must contact LG's rebate center directly.

Do not contact the store for rebate inquires. BigCentric is not your rebate provider and does not have access to any information regarding your rebate.

You may obtain assistance with your LG rebate online by visiting LG's rebate center web site, or call and obtain assistance via the telephone. Contact information is located on your rebate form. For your reference, the contact information for this rebate provider is below:

Web Site: lgrebatecenter.com

Telephone: (877) 333-9203

Contact Us | Terms and Conditions | About Us | Rebate Forms | Email Preferences | Help
Content copyright © BigCentric Appliance. Additional copyright restrictions may apply on product images.
Content displayed reflects current information. Not responsible for errors or omissions.
*Prices shown may include mail-in rebates or limited time promotions. Current prices subject to change without notice.
(302) 304-1010 | 151 Edgemoor Rd, Wilmington DE 19809 | sales@bigcentric.com
X