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Important KitchenAid Rebate Information

KitchenAid offers mail-in rebates which are typically package based. These rebates run concurrently with and can be combined with NECO rebate programs.

KitchenAid manufacturer's rebates can be submitted either online (recommended) or by mail.

Apply For Your KitchenAid Rebate Online: Step-by-Step

1
You will require the following to complete this rebate:
  • A copy of your sales invoice in electronic form. You may use a .pdf supplied to you by our store, use your scanner to create a digital copy, or take a picture of your paper invoice or even take a picture of your screen with your smart phone.
  • The serial numbers from each eligible appliance. For information on locating your serial numbers, click here.
  • A valid email address that you have access to and check regularly. KitchenAid rebates cannot be completed without an email address. Do not use a fake address. Rebate status updates are sent to you via email, as well as confirmation of your rebate application.
If you do not have these materials, STOP and obtain them. You will not be able to complete this rebate application without the materials above.

If you are missing your product serial numbers because your product has not yet been delivered, submit your rebate anyway. There is an option to tell the rebate processor that your products are still back ordered. In this case, you must still supply your product serial numbers after your product(s) become available. However, your initial rebate application must be made before the deadline.

This rebate application can be submitted online. The web address is located on your rebate form. For your reference, the web address for this rebate is:

kitchenaid.rewardpromo.com

(This link will open in a new window.)



2
Navigate to the web address listed on your rebate form. The landing page will appear as shown below.


When you are ready to begin your rebate, click on the red button marked "Get Started."

3
The first screen requires you to select the appropriate rebate program for your purchase. The rebate program you select must match the form that was provided to you when you placed your order. Pay particular attention to the date ranges and be sure to select the program that matches your date of purchase.


Click the button marked "Select Offer" that corresponds to the correct program for your purchase. Note that the program listed in the screen shot above is just an example and is not necessarily the correct program for your actual purchase.

4
The next screen is where you will enter your product model and serial numbers. You must repeat these steps for each qualifying appliance on your order before proceeding. A selection of appliance types is presented:


Beginning from the first qualifying item on your invoice, select the corresponding product type. In this case, the example will be a cooktop. Click on the relevant appliance type.


Once you click, additional fields will appear below. You may have to scroll down to see them. First select your purchase date using the provided calendar.


Using the drop-down box to the left, you must select your appliance class. For most types of appliance there is only one option. Some times of appliances may present multiple options. Be sure to select the option that corresponds to your product.


Next, select the model number that corresponds with your product. This information is located on your invoice in position E (see our annotated example invoice), and is also located on a sticker found on the appliance itself. Only the first few letters provided in the drop-down box must match, any letters after these are irrelevant.


Finally, enter your product's serial number. The serial number is located on a permanently attached label on your appliance itself. If you need help finding your serial number, see our serial number guide. Enter this number exactly as it appears on your appliance. Incorrectly entered serial numbers may cause your rebate to be rejected.


If you have more appliances on your order, click the button at the bottom marked "add appliance."


Your appliance details will appear in a list at the bottom of the page. As you add additional appliances to your rebate application they will also appear on this list.


Repeat the above steps until you have entered every eligible appliance on your invoice.

5
Proceed only after you have entered every eligible appliance on your invoice.

Ensure that all of the eligible appliances on your invoice appear in the list on your screen under "My Appliance(s)." Click the button marked "Continue" to proceed with your rebate application.


6
The next step requires you to enter your contact information. Enter the information required in the text boxes.

The name, address, and contact information you provide must match what is printed on your invoice. You cannot claim your rebate under a different name, address, or contact information.

You must enter a valid email address that you have access to and check regularly. Do not enter a fake email address. You must have access to the email address you provide and check it regularly. The rebate provider will send status notifications to this email address.


7
There is an optional questionnaire below the contact information form. You will most likely have to scroll down to see it.

Answer the questionnaire how you wish. Your answers do not affect your rebate approval. When you are finished, click the button at the bottom marked "Continue."


8
The next screen is a review of the information you have entered. This is your last chance to correct any mis-entry before finalizing your rebate application. Take a moment to review the information you have entered for accuracy.


The remainder of the page is very long. Scroll all the way down until you find the red button marked "Continue" and click it to proceed. You may have to check the box marked "I am not a robot" before proceeding, to prove that your entry was made by a valid customer.

9
The next screen requires you to submit a copy of your invoice for proof of purchase. This is done electronically. You can submit either a .pdf copy of your invoice which your salesperson can provide, or was emailed to you when you placed your order, or a picture of your printed invoice. The invoice copy you submit must be legible.

Click the button marked "Upload Files."


A file selection dialog box will appear. Its appearance may differ from the example above depending on your device or operating system version. Select the file containing your electronic invoice, or a picture thereof.



Ensure that the file you have selected appears below the "Select File(s)" button as in the area in the example above. If your invoice contains multiple pages, be sure to include all of the pages. You may click "Select File(s)" again to attach additional files if required.

Click the button marked "Submit" to proceed.

10
The final screen displayed is your confirmation that your rebate application has been submitted. A review of the information you have entered is shown. Take note of your rebate submission ID, which is located in the position indicated by the red arrow in this example. Write this down and store it in a safe place. If you must call the rebate provider for any reason, your submission ID will be required.

At the bottom of the screen is a "Print" button where you may print your application details if you desire.


Fin
Congratulations! Your rebate application is complete. Please allow up to 16 weeks for processing of your rebate.

For further information, contact the rebate provider directly. Do not contact the store. Click here for contact information.

Apply For Your KitchenAid Rebate By Mail: Step-by-Step

The KitchenAid manufacturer's rebate(s) may also be submitted by mail. However, we recommend online application as it is faster and also results in positive confirmation that your rebate application was received.

If you still wish you apply by mail, you may use the following instructions.

1
You will require the following to complete this rebate:
  • A copy of your sales invoice on paper. This must be included with your rebate application. Make a copy; do not send your original.
  • The serial numbers from each eligible appliance. For information on locating your serial numbers, click here.
  • A copy of the applicable rebate form. If you require a new copy or have lost your rebate form, click here to obtain rebate forms online.
If you do not have these materials, STOP and obtain them. You will not be able to complete this rebate application without the materials above.



2
There is required information that must be filled out on the rear side or bottom half of the rebate form. The appearance of the rebate form may vary depending on the current promotion and may differ from the examples shown here.


Required information includes the model numbers (E) and serial numbers (L) for each eligible item purchased, as well as your purchase date (B), which must match what is printed on your sales invoice. Fill these out completely and legibly. If you need help locating your product serial numbers, click here for information.

The annotations on this example correspond to the locations noted on our example invoice. If you require more information or help understanding your sales invoice, click here.

Your product serial numbers are required to complete the form. Do not mail the form without filling out all of your appliance's serial numbers in the spaces provided. It is normal to have some fields left over that correspond to products that you did not purchase, but ensure that every applicable product you purchased is represented on the form. Missing product serial numbers will result in rejection of your rebate.

Ensure that you have filled out all of the fields on the rebate form including your full contact information as it appears on your invoice, product serial numbers, and model numbers. Incomplete rebate forms will be rejected by the rebate provider.


The address you fill out must match the address printed on your invoice, either the "Bill To" (C) or "Ship To" (D) addresses. Do not use any other address. Do not use a PO box address. Mismatched, incomplete, or incorrect addresses will result in rejection or non-payment.




3
You are also required to fill out the name of the retailer from which you purchased your appliances. This field is circled in red in the example above. Write "BigCentric, Inc." in this space.




4
Before mailing your rebate application, be sure to make a copy of the form and your invoice for your records.

The mailing address is located on the form in the area circled on the example form below:


Do not attempt to use the above image to determine the correct mailing address; it is an example only, and each rebate promotion has a different mailing address. Use the address located on your own rebate form.

Include both the rebate form, completely filled out according to the instructions, and a copy of your sales invoice. Do not staple or paperclip any of the pages together. Use the correct postage and mail to the address noted on your rebate form.



Fin
Congratulations! Your rebate application is complete. Please allow up to 16 weeks for processing of your rebate.

For further information, contact the rebate provider directly. Do not contact the store. Click here for contact information.

Checking The Status Of Your KitchenAid Rebate: Step-by-Step

You may check the status of your KitchenAid rebate online easily. Note that you can only check the status online if you originally submitted your rebate online; Applications submitted by mail cannot be checked with this method. You will require the following to check the status of your rebate:

  • Your contact information as entered when you initially submitted your rebate application.
1
Rebate status may be obtained online. Navigate to KitchenAid's web site using the address below:

kitchenaid.rewardpromo.com

On the main menu, click the button marked "check status."


2
Enter either your full email address (A) as you entered it when originally submitting your rebate application, or your name, address, and ZIP code (B) as you entered them when originally submitting your rebate application. Then click either of the red "Continue" buttons.


Fin
Your rebate's status will be displayed. If you are unable to progress past the previous step, double check that you have entered your address number or telephone number correctly. Remember, the information you enter must be the same as what you entered when you originally submitted your rebate application.

For further information, contact the rebate provider directly. Do not contact the store. Click here for contact information.

If You Have a Problem

If you encounter technical difficulties or an error, are unable to complete your rebate application, or require assistance with a payment issue, you must contact KitchenAid directly.

Do not contact the store for rebate inquires. BigCentric is not your rebate provider and does not have access to any information regarding your rebate.

You may obtain assistance with your KitchenAid rebate online by visiting KitchenAid's web site, or call and obtain assistance via the telephone. Contact information is located on your rebate form. For your reference, the contact information for this rebate provider is below:

Web Site: KitchenAid.rewardpromo.com

Telephone: (888) 336-4998

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Content displayed reflects current information. Not responsible for errors or omissions.
*Prices shown may include mail-in rebates or limited time promotions. Current prices subject to change without notice.
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