(302) 304-1010
BigCentric Appliance
151 Edgemoor Rd, Wilmington DE 19809
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Beginning on August 1st, our showroom store will be closed on Sundays. Saturday hours are being increased to 10:00 AM to 7:00 PM. Our store will be open Monday through Saturday from 10:00 AM to 7:00 PM going forward.

Reminder: Sale prices expire at 5:00 PM EST on the listed date, 4:00 PM EST on Sundays.
Installation Services Information
Via Independent Third Party Delivery Contractors

Basic installation services are available via our third party delivery contractors. Below is the information you need to know regarding these installation services. Installation is optional, and in many cases does incur additional cost. Please let us know prior to your delivery date if you require installation services.

Appliance Std. Rate Requirements
Grill Assembly $10 Per Burner Excluding side burners and rotisserie burners. Ex. 2 burner grill, $20. 3 burner grill, $30. 4 burner grill, $40, etc. Grill assembly requires a 2 business day lead time.
Free Standing Refrigerators No Charge If equipped with factory installed ice maker, no charge. Suitably sized water connection must be available with shutoff valve located behind refrigerator or within adjacent cabinet. Installation personnel cannot utilize master shutoff valves or valves in any other location.
Built In Refrigerators Quote Suitable outlet and cabinetry must be installed prior to installation. Site survey and quote required.
Electric Ranges $20 Appropriate outlet is required at the installation location. Rate does not include installation of outlet, if necessary. Electric ranges cannot be installed in direct wire applications (without outlet).
Gas Ranges $40 Appropriate outlet is required at the installation location. Functional gas shutoff valve is required behind the range, or within adjacent cabinet. Installation personnel cannot utilize master shutoff valves or valves in any other location.
Dishwashers $110 Code requirements stipulate that a suitable outlet must be in place behind the dishwasher or in adjacent cabinet. Functional shutoff valve must be located behind dishwasher or in adjacent cabinet. Installation personnel cannot utilize master shutoff valves or valves in any other location. Suitable drain connection must be present. Cost does not include installation of new drain hardware, new air gap, new outlet, or countertop/cabinet modification.
Over-The-Range Microwaves $75 Appropriate outlet is required in cabinet above microwave or in adjacent cabinet within reach of appliance cord. Cost includes re-drilling cabinet if applicable and mounting bracket. For ducted applications, appropriate duct is required in the correct location to match microwave; Duct modification is not included in standard rate.
Countertop Microwaves No Charge Appropriate outlet is required within reach of appliance cord. Standard rate does not include countertop microwaves with built-in trim kit (see below).
Built In Microwaves $75 Includes microwaves with trim kits, and built-in microwaves of less than 29" width. Appropriate outlet is required inside cabinet. Includes minor modification of wooden cabinet if necessary for fit. Does not include fabrication of additional parts or installation of new cabinetry. Cabinet must be of appropriate size for the model to be installed.
Large Built In Microwaves $125 Includes built in microwaves of wall oven size, or single piece units with or without conjunction of wall oven of 29" width or greater. Installation requirements are the same as "built in microwaves," above.
Combination Wall Oven/Microwaves $175 Includes or single piece units with wall oven and microwave in the same unit. Installation requirements are the same as "built in microwaves," above.
Single Electric Wall Oven $125 Appropriate outlet or junction box is required inside cabinet or in adjacent cabinet. Includes minor modification of wooden cabinet if necessary for fit. Does not include fabrication of new parts or installation of new cabinetry. Cabinet must be of appropriate size for the model to be installed.
Double Electric Wall Oven $175 Appropriate outlet or junction box is required inside cabinet or in adjacent cabinet. Includes minor modification of wooden cabinet if necessary for fit. Does not include fabrication of new parts or installation of new cabinetry. Cabinet must be of appropriate size for the model to be installed.
Gas Wall Oven Quote Requires site survey and quote. Appropriate outlet or junction box and gas fitting with functional shutoff valve inside or adjacent to cabinet is required. Installation personnel cannot utilize master shutoff valves or valves in any other location.
Electric Cooktop $95 Suitable outlet or junction box is required in cabinet below cooktop. Does not include any modification of existing countertop or cabinetry.
Gas Cooktop $110 Suitable outlet or junction box is required in cabinet below cooktop. Functional gas shutoff valve is required in cabinet below cooktop. Installation personnel cannot utilize master shutoff valves or valves in any other location. Does not include any modification of existing countertop or cabinetry.
Garbage Disposal $75 Suitable electrical junction box or outlet must be present within reach of the installation location and must be installed on an existing wall or countertop switch if applicable for the model purchased. Models are available in either plug-in or direct wired configuration, and correct type must be purchased for your application. Cost does not include installation of new electrical service or outlet or modification of cabinets, countertop, or sink.
Mattress, Mattress Foundation No Charge Mattress and foundation purchased must clear all doors and hallways. Standard disposal of old mattress included free. Disposal does not include any other items.
Washing Machines No Charge Standard installation requires operational shutoff valves present at install location for hot/cold water, and suitable drain connection or laundry tub available. Free standing applications only. Does not include installation of catch pan, if necessary.
Electric Dryers $20 Suitable 240 volt outlet must be present at the installation location as well as 4" round duct with appropriate clearance for both electrical cord and ductwork. Hard wired installations are not possible. Standard rate does not include cost of installing a new outlet, if necessary.
Gas Dryers $40 Suitable outlet must be present at the installation location as well as 4" round duct with appropriate clearance for both electrical cord and ductwork. Functioning gas shutoff valve must be located at the installation location. Delivery personnel cannot utilize master shutoff valves or valves in any other location.
Pedestal Installation $20/pair Washer/dryer and compatible pedestals must be present at the same time for installation. Return trips subject to $60 trip fee if all components are not present at the time of first visit.
Washer/Dryer Stacked Installation $20/pair Stack kit (if required) and washer/dryer must all be present at the same time for installation. Return trips subject to $60 trip fee if all components are not present at the time of first visit.

Nonstandard Delivery Scenarios

Service Std. Rate Additional Information
Carry-Up: Refrigerators, Laundry Centers, and Refrigerator Sized Items $20/floor
Starting From 1st Floor
Service charge due per floor to carry refrigerators or any refrigerator sized item (laundry center, upright freezer, etc.) up or down stairs. Service charge applies for any scenario where the item is carried to any floor other than ground floor. Carrying an item up any staircase or combination of stairs consisting of 9 or more steps is counted as flight of stairs for the purposes of this charge. This also specifically includes basement locations.
Carry-Up: Laundry Machines, Ranges, and Similarly Sized Items $20/floor
Starting From 2nd Floor
Service charge due per floor to carry laundry machines, ranges, or any similarly sized item up or down stairs. Service charge applies to any scenario where these items must be carried up more than one story. Carry-up to 2nd floor, or carry-down a single flight of staris to a basement is no additional charge. Carrying an item up any staircase or combination of stairs consisting of 9 or more steps is counted as a flight of stairs for the purposes of this charge. This charge is assessed on a per item basis.
Outside delivery contractors reserve the right to assess additional charges for other non-standard delivery and installation scenarios outside of those listed on this chart.

Additional Information

Haul away of old appliances is provided without charge in standard scenarios, provided the following conditions are met: The delivery personnel reserve the right to refuse haul away of any appliance due to unsanitary condition of the appliance, unsafe handling condition the appliance, unsafe conditions of the building related to removing the appliance, or any other reason.

Site surveys can be performed by the delivery company for a flat rate of $60 within the standard delivery area. A site survey enables estimates for the installation charge for installing non-standard appliances, measurement for fit or clearance, or check for suitable utilities and connections. Performance of a site survey does not guarantee or imply that any appliance purchased is suitable for the application or will fit the installation location or into the building. Site survey charges are non-refundable.

Dust, dirt, and debris are inevitable and unavoidable as a result of the installation process, especially in cases where holes must be drilled or cabinets modified. The delivery company will make reasonable measures to clean up after installation is performed, but complete cleanup is not always possible and neither BigCentric nor the delivery company are responsible for complete cleanup, regardless of whether or not installation services were performed.

Boxes and packaging from your new appliances can be disposed of by the delivery company for no charge upon request. Delivery company will not be redispatched to any location to pick up boxes, packaging materials, old appliances, or any other item after delivery has been completed and crew has left the delivery location. If you require items or packaging to be removed from the delivery location this must be done at the time of original delivery.

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(302) 304-1010 | 151 Edgemoor Rd, Wilmington DE 19809 | sales@bigcentric.com
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